Get on course.
Denise is available for speaking engagements both online and in-person, worldwide.
She offers trainings to groups of any size, as well as curriculum development and review.
Catalogue
Motivational Interviewing Trainings: Foundations, Intermediate, Advanced, Training of the Trainer, MI for Groups, MI Coaching & Supervision, and MI for Law Enforcement
Leadership Series: Conflict Resolution, Coaching, Constructive Feedback & Employee Retention, Team Building, Time & Stress Management & Organizational Skills
Mental Health First Aid (MHFA)
Drug Recognition: Street Triage
Adolescents & Self Harm
Applied Suicide Intervention Skills Training (ASIST) 11
Compassion Fatigue & Self-Care: (Specialized for Corrections, First Responders, Public Safety or Behavioral Health professionals)
Ethical Dilemmas in the Modern Workplace
Cultural Humility & Cultural Intelligence (CQ)
Crisis Support Training (CST)
DISC Personality Test & Explanation
Effective Communication Skills
Grief, Death & Dying
Hearing Voices that Are Distressing Workshop
ASAM Criteria
Verbal De-escalation During Crisis Situations
Personality Traits & Emotional Intelligence (EQ)
Recovery Support Technologies – one-day course
Screening, Brief Intervention and Referral to Treatment (SBIRT)
Training of the Trainer: Facilitation Skills
Trauma-Informed Care in Criminal Justice Settings
Trauma-Informed Care in Courtrooms - Judges
Trauma-Informed Care & Response
Motivational Interviewing (MI) Training
MI Essentials
This technique is a way of talking to people that builds their internal motivation to change. It uses questions and statements that help people to think and talk in a positive, forward direction. It allows them to focus on exploring and resolving ambivalence through a focus on motivational processes within the individual that facilitate change.
Objectives:
• Explain the 3 main communication styles and when it is best to use them.
• Explore MI techniques have been used effectively.
• Identity the four components of MI “Spirit”.
• Identify strategies for soliciting change talk.
• Identify ways to respond to sustain talk (formally known as client ‘resistance’)
Stages of Change
Using collaborative, goal-oriented method of communication with particular attention to the language of change. It is intended to strengthen personal motivation for & commitment to a change goal by eliciting and exploring an individual’s own arguments for change.
We will explore the Transtheoretical Model or Stages of Change by Procaska & Dicliemnte, 1991. This practice of exploring a person’s readiness for change” is used in numerous settings including: addictions & mental health care, primary care, emergency rooms, public health care, criminal justice, public safety, street outreach & shelters, and child welfare.
MI for Law Enforcement
This technique is a way of talking to people that builds their internal motivation to change. It uses questions and statements that help people to think and talk in a positive, forward direction. It allows them to focus on exploring and resolving ambivalence through a focus on motivational processes within the individual that facilitate change. Integrated into this presentation will be key elements of Tactical Empathy, defined as “using intention when communicating with individuals that are experiencing a crisis or event that is causing them distress.” This skill is particularly helpful for public safety or crisis interventionists as they interface with community members in their time of greatest need.
Compassion Fatigue
and Self Care
This course can be tailored to a number of different audiences, such as healthcare and behavioral health professionals, public safety agents like police, firefighters or correctional staff, and more.
Objectives:
Define compassion fatigue and how it relates to attendees or selected population.
Recognize signs and the physical symptoms associated with compassion fatigue.
Hands-on assessments, list self-care tips and discuss coping skills and homework.
Compassion Fatigue is a state characterized by a gradual lessening of compassion over time.
It is common among individuals that work directly with trauma victims such as firefighters, police officers, emergency medical services, emergency room nurses, doctors, crisis workers, psychologists, and other first responders. However, sufferers can exhibit several symptoms including hopelessness, a decrease in experiences of pleasure, depression, constant stress and anxiety, sleeplessness or nightmares, and a pervasive negative attitude. We find in the behavioral health arena it has a significant presence and can lead to negative outcomes for these helpers and can have an impact on patient care, relationships, and can lead to health issues. Mindful Self-Care is all about learning how to take care of yourself and identify those issues that trigger you to act in a negative manner. This is where the real work begins.
Modern day helpers frequently encounter individuals with behavioral health needs. This training was designed to increase knowledge, confidence, and awareness for first responders encountering to behavioral health crises. We will discuss and share successes and lessons learned from helping police and fire speak the same language.
Ethical Decision-Making in the Modern Workspace:
Objectives:
Illustrate the development of values
Define ethics
Review the various codes of ethics
Discuss the major ethical principles
Review unprofessional conduct
List the steps of ethical decision-making and apply to provided scenarios
Designed to provide an overview of technology and ethics, use of social networking websites by clinical supervisors, counselors, clients, emailing clients, conducting Internet searches on clients and/or supervisors, and performing client consultations online.
In today's world, healthcare professionals and counselors are facing ethical dilemmas in a high technology and social media world. Additionally, this training will review counselor self-disclosure and self- disclosures in the age of the Internet, privacy, security, clinical supervision and technology, and ethical reasoning. An overview of the moral concepts of goodness, right, and obligation, and the ways in which they operate in society, religion, and law. These concepts are further enhanced during the classroom discussions and group work.
Ethical Decision-Making is designed to provide an overview of ethical standards. In today's world, healthcare professionals and counselors are facing ethical dilemmas in a high technology and social media world. Additionally, this training will review counselor self-disclosure and self-disclosures in the age of the Internet, privacy, security, clinical supervision and technology, and ethical reasoning. An overview of the moral concepts of goodness, right, and obligation, and the ways in which they operate in society, religion, and law. These concepts are further enhanced during the classroom discussions and group work.
Verbal De-Escalation during Crisis Situations
Objectives:
Discuss and define the concept of verbal de-escalation.
Learn strategies to reduce the risk of situations becoming dangerous.
Apply verbal de-escalation techniques and resolution strategies by using effective communication skills.
The class explores how effective communication can be a type of verbal communication intervention. It can be used for people who may be at risk for aggressive or emotional behaviors. By using a calm language, along with other communication techniques, to diffuse, re-direct, or de-escalate a conflict situation. It is important for the helper to have good communication skills and a strong sense of self-awareness to manage any personal provocation, emotionally challenges and professional deprecation that often accompany such emotionally charged encounters.
Hearing Voices That are Distressing Workshop
Objectives:
Empathize more deeply with the challenges faced by persons who hear voices.
Reduce the fear and stigma surrounding the voice-hearing experience.
Learn to teach self-help skills to persons who hear voices.
This experience has been developed and piloted for a wide range of mental health professionals including: inpatient/outpatient psychiatric nurses, psychiatrists, social workers, psychologists, family members, first responders, direct care workers in residential, day treatment and psycho-social rehabilitation programs, mental health administrators, policy makers, police officers, academic faculty, and students. Participants listen to distressing voices through headphones while completing a series of tasks, such as taking a mental status exam in a mock psychiatric emergency room.